×
FREE GIFTS ARE WAITING FOR YOU, 100% WINNING! Register to be the lucky one.
Register to join sheinside. Start wheel for FREE GIFT.
Get Now >
  • US$
  • Online Help

    Pre-sales

    If you have any questions before making a purchase, chat with our online operaters to get more informations.

    After-sales

    Please log in to "MY ORDERS" to get your order status or other after-sales issues.

    Submit a ticket

Español Français Русский Deutsch Italiano اللغة العربية

Home » Return Policy

Return Policy

Sheinside.com online shop do sell based on their excellent designs and proven reliability. So the quality is guaranteed. Also we have a QA team to test your ordered products are functioning correctly before they are packed and sent to you. But you do need to confirm your size carefully before buying (a size measurement will be show below each items).

Our Guarantee
If you are not 100% satisfied with the quality of your purchase from sheinside.com, you can return or exchange your items within 30 days from the delivered date.

Request:

1. Items received within  30 days from the delivered date.

2. Items received unused, undamaged and in original package.

3. Return shipping fee is paid by buyer.

 Note: Tights, jewelry, swimwear, Lingerie and Accessories (except shoes)are not allowed to be returned or exchanged

Return & Exchange instruction

 

 

If you are not satisfying about the product received from sheinside.com, please contact our customer service as soon as possible, submit tickets to ask for return address.  Send us the tracking number when you returned your items, we will refund or exchange when we get your package.

If you received the items that is not you ordered , please take some images to show us, we will resend the right one to you immediatly.

 

If  the item you received is not exactly correct at our website described and do not fit you then you can exchange to right size but can't cancel especially for one-size item since we have note the specific size measurement beside them. One size item is not suit for everyone.

Atten: we can’t accept the exchange or canceling after your order has been shipped.All shipping fee can't be returned.

 


The following information is required when you reflect the problem:
*Order number
*The item’s SKU number
*Image of defective beads.


If you have any question regarding return policy, please feel free to contact us.

 

 

 

2015-04-18 12:57:26